Notice to Members: Kona Low Recovery Resources

If the storm has affected your health, your medications, or your ability to see a doctor, help is available

  • Call 911 for immediate medical attention.
  • Call 211 for other immediate needs such as food, clothing, shelter, transportation, and other local support services.

Call Member Services when it is safe to do so if you need help with non-emergency needs such as:

  • Transportation: We can help with rides to pharmacies and medical appointments.
  • Replacing Medications: We can help refill covered prescriptions that were lost or damaged.
  • Medical Equipment: Replacing covered items like oxygen equipment, walkers, or other supplies.
  • Personal assistance Caregivers: If you need a back up, will work with you, area agencies, or family to assist you with getting help.
  • Member ID Cards: We’ll send you a new one if yours was damaged or lost.

Contact Us

Please contact AlohaCare Member Services for help, so you can focus on recovery. We’ll work with you to understand your situation and next steps.

Official Recovery & Safety Updates

For the most accurate, real-time information on safety alerts and disaster assistance, please refer to these official county and state agencies:

  • Statewide Support: Visit the HI-EMA Website
  • County-Specific Resources: Oʻahu (City & County of Honolulu): Visit the Honolulu DEM Website, Maui County: Visit the Maui County Information Page


 

Aloha and Welcome!

 

AlohaCare is a non-profit health plan founded in 1994 by Hawaii’s Community Health Centers and Queen Emma Clinics. AlohaCare is the second-largest health plan in Hawaii.
 
Our passion is to serve the people of Hawaii in the true spirit of aloha. We are committed to improving the health of Hawaii's communities. We specialize in QUEST (Medicaid) health insurance to people living on Oahu, Kauai, Molokai, Lanai, Maui and Hawaii Island. We are mission driven to care for people who are underserved with specific health needs.
 
We provide health care coverage for Hawaii's QUEST (Medicaid) beneficiaries. AlohaCare is a health plan with a Medicare contract and provides Medicare coverage to beneficiaries in Hawaii.
 

 AlohaCare Important Announcements

  

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