How to Join

What is Community Care Services?

AlohaCare’s Community Care Services (CCS) is a managed behavioral health care plan. It's for Medicaid members who live with a serious mental health issue.

Who is Eligible? 

Members may be referred to the AlohaCare CCS plan for behavioral health services if they are:

1. Covered under the QUEST Integration (QI) medical assistance program; and
2. Diagnosed as having a serious mental illness
3. Eighteen (18) years or older.

How Do I Apply?

• See your qualified mental health professional:
• Psychiatrist
• Licensed Clinical Psychologist
• Licensed Marriage and Family Therapist
• Licensed Mental Health Counselor
• Advance Practice Registered Nurse
• Licensed Clinical Social Worker
• Ask him/her to complete the 1157 Referral for Serious Mental Illness (SMI) Community Care Service (CCS) Program which also includes supportive documentation.
• Current assessment, progress note or psychiatric/psychological assessment.
• Your provider can login to our secure provider portal to access the application form.

What Benefits Can I Get?

AlohaCare CCS plan members have access to many behavioral health benefits, including but not limited to:

• Inpatient Psychiatric Hospitalization
• Emergency Department (ED) Services
• Diagnostics
• Medication Management
• Case management Services

Have Questions?

You can call AlohaCare CCS Member Services at 808-450-3386 or toll-free 1-888-397-9899. TTY/TDD users can call 1-877-447-5990.